Frequently asked questions
Account
Do I need a password?
No! You can log in with a one-time password (OTP) sent to your mobile or e-mail.
Delivery
How much is delivery?
Delivery is free above ₹499. A small fee applies below that.
Which PIN codes do you deliver to?
We deliver to 27,000+ PIN codes through Shiprocket. Check your PIN code on any product page.
Orders
How do I track my order?
Go to My Orders or use the Track order page with your order number and phone. You'll also receive e-mail updates at every step.
Can I cancel my order?
Yes, you can cancel from My Orders any time before it is packed. Prepaid orders are refunded automatically.
Payments
Which payment methods are accepted?
UPI, credit/debit cards, net banking and wallets via Razorpay, plus Cash on Delivery on eligible orders.
Is it safe to pay online?
Absolutely. Payments are processed by Razorpay (PCI-DSS compliant). We never store your card details.
